Privacy Policy
Last updated: January 1, 2025
Your Privacy Matters: We are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
1. Introduction
LendSmart ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and the LendSmart loan management application and services.
2. Information We Collect
2.1 Information You Provide Directly
Account information:
- Name
- Email address
- Password stored in encrypted form
Financial data:
- Borrower names and contact information
- Loan amounts, interest rates, and terms
- Repayment records and payment methods
- Financial notes and documentation
2.2 Information Collected Automatically
- Features accessed
- Time spent on the service
- Device type and operating system
- IP address and access times
- Cookies and usage patterns
3. How We Use Your Information
| Purpose | Description |
|---|---|
| Provide the Service | Create and manage your account, process your data, and deliver core features. |
| Process Payments | Manage subscriptions and process payments through PayPal. |
| Improve the Service | Analyze usage patterns to improve features and user experience. |
| Communicate With You | Send important updates, notifications, and support responses. |
| Ensure Security | Detect and prevent fraud, unauthorized access, and abuse. |
4. Information Sharing
We do not sell your data: Your personal information is never sold, traded, or rented to third parties.
4.1 Service Providers
We may share information with trusted providers needed to operate the service:
| Provider | Purpose | Data Shared |
|---|---|---|
| Supabase | Database and authentication | Account information and financial data |
| PayPal | Payment processing | Billing information |
4.2 Legal Requirements
We may disclose your information when required to comply with legal obligations, protect our rights, or respond to valid government requests.
5. Data Security
We protect your data: Data is encrypted in transit using HTTPS/TLS and stored using strong security controls.
5.1 Security Measures
- Encryption for data in transit and at rest
- Secure infrastructure and access controls
- Regular security audits and vulnerability reviews
- Automated threat detection where applicable
5.2 Your Responsibilities
- Use a strong, unique password
- Do not share account credentials
- Report suspicious activity immediately
- Keep your email address up to date
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Account information | Duration of account plus 90 days after closure |
| Financial data | Duration of account plus 90 days after closure |
| Usage analytics | 24 months in aggregated or anonymized form |
| Communication records | 3 years |
7. Your Rights
- Access your personal data
- Correct profile information
- Request deletion of your account and data
- Export your data in common formats
- Opt out of promotional emails
8. Cookies and Tracking
We use cookies and similar tools to improve your experience, including:
- Essential cookies for service functionality
- Analytics cookies for product improvement
- Preference cookies that remember your settings
9. Subscription Plans
The service offers Free, Starter, Professional, and Enterprise plans with different feature limits and pricing.
Children's privacy: The service is not intended for individuals under 18 years of age, and we do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes may be communicated by email or by notice in the service.
11. Contact Us
Data Protection Inquiries
For privacy questions or rights requests, contact us at:
Email: contactus@lendsmart.me
Website: www.lendsmart.me